HMD Fusion x Flashy Outfit - Terms and Conditions

HMD Flashy Outfit redemption Terms and Conditions

Promotion period 19th November 2024 to 15th January 2025.
The following Terms and Conditions apply to the above-named promotion and are subject to change without notice. The promotion is held by HMD Global.

About the promotion
In this promotion, Eligible customers who have purchased an HMD Fusion (“Eligible Device”) in selected European Markets* from the Participating partners will be able to claim an HMD Flashy Outfit for free at:
https://www.hmd.com/en_gb/hmd-fusion-redemption

• One HMD Flashy Outfit for each purchase of an Eligible Device (There are 2 colours to choose from: Indigo Blue, Pink) The Promotion period is from 19th November 2024 to 15th January 2025, and subject to the stock availability. For the avoidance of doubt, HMD.com is not a participating partner, and products purchased from HMD.com are not Eligible Devices under this promotion.

HMD Global and their rights as holder of the promotion
1. HMD Global reserves the right at its absolute discretion to disqualify customers’ claims which it considers do not comply with these Terms and Conditions.
2. HMD Global shall have the right, where necessary, to undertake all reasonable action to protect itself against fraudulent or invalid claims including, but not limited to, requiring further verification of proof of purchase, as well as the identity, age and other relevant details of a participating customer.
3. HMD Global shall not be liable for any interruption to the promotion due to circumstances force majeure or other factors beyond the control of HMD Global.
4. HMD Global reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to alter the Terms and Conditions of the promotion without notice.
5. HMD Global will not be responsible or liable for the following:
a. Any failure to receive claims form submissions due to transmission
failures and other conditions beyond the reasonable control of HMD Global.
b. Customer claims that are late, lost, misrouted, or damaged.
c. Any malfunctions or failures pertaining to communications and the
use of computers.
d. Any disruptions, losses or damages caused by events beyond the
control of the HMD Global.
e. Any printing or typographical errors in any materials associated
with the promotion.


”Eligible customer(s)”

To qualify for this promotion, customers must meet the following eligibility
criteria:
1. The customer must be a resident of the selected European Markets,where the purchase and redemption happen in the same country.
2. The customer must be over 18 years old as of the date of entry.
3. The customer must purchase HMD Fusion during the Promotion
period between 19th November 2024 to 15th January 2025 inclusively.
4. The customer must purchase HMD Fusion from the Participating partners.
5. The customer must be in possession of the purchased HMD Fusion and must not have returned the device for a refund or exchange. If customers return the purchased HMD Fusion, HMD Global reserves the right to claim back the delivered HMD Flashy Outfit, and the shipment costs associated with these returns will be paid by customers.
6. Customers must submit a claim form for their one HMD Flashy Outfit no later than 31st January 2025, 23:59 GMT time, henceforth referred to as the “Redemption period”.

Responsibilities of the participating customer
1. Participants will be solely responsible for any and all applicable taxes and any other costs or expenses that arise from participation of the promotion which are not stated in the Terms and Conditions as being
included.
2. By participating in this promotion, the customer agrees, to the extent permitted by applicable laws, to hold the promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any
kind arising from participation in or in connection with the promotion. This includes, but is not limited to, awarding, acceptance, receipt, possession, use and/or misuse of the products included in this promotion. Limitations of liability detailed in these Terms and Conditions shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of negligence on the part of HMD Global.

Restrictions
The promotion is subject, but not limited to, the following restrictions:
1. Eligible customers will be able to claim one HMD Flashy Outfit per one HMD Fusion purchase.
2. The promotion is limited to a maximum of six HMD Fusion outfits per household.
3. The promotion is valid only while stocks last. In the event that the selected colour is out of stock while the other colour is available, HMD Global will ship the other colour as an alternative.
4. No exchange of colour is allowed once customers have submitted the claim forms.
5. Customers who purchase their HMD device outside of the Promotion period are not eligible to enter this promotion.
6. Claims submitted after the Redemption period will not be eligible.
7. Claims form submissions that include incomplete, inaccurate or unintelligible information will be deemed invalid. HMD Global accepts no responsibility for lost, delayed or damaged data which occurs during transmission of the promotion claim.
8. Employees or agents of HMD Global that are involved in the operation of this promotion or any other persons working on the promotion in a professional capacity are not eligible to participate in this promotion.
9. Network providers, retailers, distributors, resellers and any person who purchases an HMD device for purposes other than to be the user of the product – for example, resale purposes – may not participate in this promotion.
10. HMD Flashy Outfit is non-transferable and there is no cash alternative. In the event of unforeseen circumstances, HMD Global may substitute with one of equal or greater value.

How Eligible customers can claim their free HMD Flashy Outfit
Eligible customers will be able to submit a claims form during the promotion period by following the instructions on the redemption site:

https://www.hmd.com/en_gb/hmd-fusion-redemption

Communication with the customer and confirmation of eligibility
After submitting the claims form, the customer of an Eligible Device can expect the following communication:
1. The customer will receive a confirmation message on the redemption page shortly after submitting the claim form. The purpose of this message is to confirm that their claim was successfully submitted and what the next steps will be.
2. The customer’s eligibility is checked using the IMEI code provided in the claims form. The customer’s eligibility is checked within 14 days of the claim form submission.
3. Only if the customer’s claim is successful, an HMD Flashy Outfit will be shipped to the address provided in the claims form.
4. It will take approximately 30 days from the submission of a successful claim for the HMD Flashy Outfit to be delivered to the customer.

Please note that if a participating customer does not see the confirmation message on the redemption page, it means that the submission is not successful, and the customer will have to submit the claims form again until the confirmation message is visible.

Data handling
In connection with the redemption process, HMD Global may share customers’ contact details with a selected courier service partner in order to deliver the HMD Flashy Outfit claimed by customers. All personal data will be processed in accordance with HMD Global privacy policy, available at https://hmd.com/privacy

Disputes
This promotion is governed by the laws of Finland. You irrevocably agree that Finnish courts shall have the exclusive jurisdiction. Further, in any such dispute, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental, or consequential damages, including reasonable attorneys' fees, other than participant's actual out-of-pocket expenses (i.e. costs associated with entering this Competition), and participant further waives all rights to have damages multiplied or increased.

Organizer: HMD Global Oy, Bertel Jungin aukio 9, 02600 Espoo, Finland